SHIPPING & TRACKING

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will normally receive your order in 6-14 business days from the date that it is placed in US.And other countries will be longer.

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

 

PROCESSING

It normally takes 1-3 business days for us to process your order and 1-2 business days  to ship the order out.Please note that this does not include holidays and weekends.

 

Package Safety

Affected by COVID-19, to make your packages safer and ensure the quality higher, we are improving our delivery process, so there maybe a 15 working days delay in the delivery.

We're working closely with our fabric suppliers to make sure all the fabrics we use are with disifection guarantee. All of our packages are rigiorously disinfected several times daily using hosital standards

 

SHIPPING

To USA & UK & Canada & AU & ES:

  1. Standard Shipping (7-12 business days) - FREE
  2. Express Shipping (5-7 business days) - $12.99

To Rest of World:

     1. Standard Shipping (7-12 business days) - $12.99

PLEASE NOTE: 

  • For a successful delivery we suggest you leave your mobile number during checkout.Unsuccessful delivery caused by a blank mobile column will not be compensated.
  • Should you have any questions please contact our customer service at  service@prettytina.com.
  • We recieve many emails daily so it may take up to 24 hours to reply to your email. Thank you for your patience and understanding

Note: Our processing times may be longer than usual because of the COVID-19 pandemic and the shipping time will be delayed.Our teams are working hard to guarantee to ship the packages to customers as soon as possible.

HOW TO TRACK?

Please log in your account to check the order status updates, or contact us for more details.